Pre-Orders

A pre-order is an item that has been scheduled for incoming delivery but is not yet available in our fulfilment centres. You can purchase these products in advance, and your order will be shipped once the stock arrives. We generally expect dispatch to occur on or close to the estimated date shown on the product page, although timing may vary slightly depending on when the stock is received.

Australia Shipping

We offer fast and reliable shipping across Australia. Orders are typically processed within 1-3 business days.

• Standard Shipping: 5-8 business days
• Express Shipping: 2-3 business days

New Zealand Shipping

We ship to New Zealand with the following options:

• Standard Shipping: 7-12 business days
• Express Shipping: 4-8 business days

Important Notes

• Shipping timeframes are based on the advertised dispatch date. For pre-orders, the dispatch date is approximate and shown on the product page.
• During sales and peak periods, expect extended dispatch times.

International Shipping

We ship worldwide to most countries. International shipping times vary by destination:

• Standard International: 10-20 business days
• Express International: 5-12 business days

Customs and Duties

International customers are responsible for any customs duties or import taxes that may apply.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. You can track your package using this number.

Contact Us

If you have any questions about shipping, please contact our customer service team.